AI Shopping Concierge
Answers product, sizing, and stock questions on your site, by chat or voice, and tracks orders for shoppers.
Sell Online and In Store From One Set of Records.
AI-native ERP with integrated eCommerce for retailers selling online, in store, or both. Run your storefront, catalog, stock in every store and warehouse, promotions, returns, and the books on the same records, so your website, your stores, and your finance team read the same numbers.
What You Are Actually Buying
Add a product once
One Catalog
- Add a product once with images, variants, and prices, and it's live in the store, warehouse, and books.
- Keep every size, color, and material on one parent with Matrix Items, each a SKU with its own stock.
- Bundle items into Group Items that sell, stock, and ship as one unit.
- Reprice, restock, or recategorize hundreds of products in one pass with Bulk Editing.
AI Agents Across the Platform
Semantic Search
Matches what shoppers mean, not only the words they type, so the right product comes up first.
Product Q&A Agent
Answers shopper questions from your catalog, FAQ, and policy data, and drafts the reply for your team when a person is needed.
AI Product Content
Writes or rewrites descriptions, specs, and meta text for any product, brand, or category from a short prompt, ready for your review.
AI Image Enhancement
Cleans backgrounds, fixes lighting and color, and places products in realistic settings without altering the product.
Support Agent
Answers order, shipment, and return questions from live data, resolves what it can, and hands the rest to your team with a summary.
Google Ads Campaign Agent
Builds campaigns from your products and goals, then reports on them in plain English.
Forecasting AI
Projects sales and purchase spend from your own history, so seasonal buying starts from a forecast instead of a guess.
Works With the Services You Already Use
Connect payments, tax, shipping, analytics, marketing, bank data, and sales channels, and they feed straight into your sales, inventory, and accounting.
Payments
Tax
Shipping
Analytics
Marketing
Channels
Integration layer
TDCCommerce platform
One platform. All your commerce operations.
Storefront
Orders
Inventory
Finance
CRM
Support
Purpose-built Vertical SaaS Platform
From the live site to the ledger, every part reads the same orders and stock.
Commerce
Your Store on the Same Catalog
- Products go live from the same catalog as the warehouse.
- Checkout, carts, and shipping run on that catalog.
- Traffic, funnels, and searches with no results show in the Customer Data Platform without a third-party tag.
How TDCCommerce Compares
| Feature | TDCCommerce | Traditional eCommerce Platforms |
|---|---|---|
| Add a new product | Enter it in the store, then in inventory, then in accounting. | Enter it once. |
| Check stock on a product page | A synced count, minutes to hours old. | The live count at each location. |
| Sell online and in store | Separate catalogs and price lists that drift apart. | One catalog and price list behind the website and the counter. |
| Process a return | Refund in the store, adjust stock by hand, post to the books later. | One approval restocks the item and records the refund, at any location. |
| Run a sale | Set a discount and hope it doesn't stack with another. | Rules decide what stacks. |
| Add loyalty or subscriptions | Install two more apps and pay two more bills. | Included in the platform. |
| Add a second store or brand | New platform account, new integrations. | A new store from the same dashboard. |
| Answer "where is my order" | A support email. | The shopper checks their Customer Center or asks the AI Shopping Concierge. |
| Update Google Shopping listings | Re-upload feeds when products change. | Synced to Merchant Center automatically. |
| Month-end close | Export orders and payouts, then reconcile by hand. | Already posted to the ledger. |
Run Your Retail Business From One Platform
See how retailers keep one catalog and one stock count across the website, every store, and every warehouse, run promotions and loyalty from the same customer record, and turn returns back into sellable stock, while AI agents draft the routine work for your team to approve. CTAs: Request a demo
